We just connected 100,000 Dreamforce conference attendees with 60 shuttle busses, tracking them over hundreds of miles of San Francisco area routes. And it worked perfectly! Digi’s Etherios division teamed up with the Dreamforce folks to provide attendees with real-time information on the status and location of the shuttle buses they use to get around to different event locations and to Bay Area hotels. It’s a great example of the Internet of Things coming to life and creating real-world value for a business and its customers.
Attendees used the Dreamforce Mobile Application to quickly map where their next bus was along with arrival and departure times. The Etherios Cloud Connector running on an Android platform acquired GPS location data from each shuttle. Next, Verizon Wireless sponsored mobile connectivity to Device Cloud, which then used the Social Machine from the Salesforce App Exchange to gateway the Connected Shuttles, their data, reporting, alarms, processes and resolutions into Salesforce. Mapbox provided all the wonderful maps.
100,000 attendees tracked the 60 coaches, displayed their routes, stops, movement, arrivals and departures over the course of the entire event. In addition we streamed all the data to the Dreamforce Transportation Command Center for dispatch and assignment, along with proactive monitoring of the system’s battery levels, charge states, whether any shuttle was off-route, the spacing between them and so forth.
Etherios and the Connected Shuttles were promoted in the Dreamforce Live recorded series:
Every attendee knew where every shuttle was, all the time
Informed attendees were happier customers, helping Salesforce demonstrate their commitment to being a customer company
Any issues with the transportation system could be addressed prior to customer impact
The event managers and transportation providers could keep an eye on quality of services and performance
Dreamforce and Salesforce maintained situational awareness over the entire system
And 100,000 people got where they wanted to go!
Here’s screenshots of the application and some photos from the event:
The new XBee Wi-Fi Cloud Kit won an Editor’s Choice award at Maker Faire NYC! My team at Digi International has been hard at work all summer bringing together this modular kit to help users create XBee Wi-Fi connected devices for the Internet of Things. There’s a development board with all kinds of input and output components plus modular widgets to make building online web interfaces for seeing data and controlling devices a snap. The kit gets online right out of the box, and contains additional loose components to help you create your own circuits and wire them to the web. Look for an XBee Wi-Fi Cloud Kit release in November.
World Maker Faire NY is less than a week away! We’ll have project demos for you to check out, a new development kit, and we’ll be giving a talk on connecting your projects to the Internet. It’s going to be an extremely fun weekend. If you’re going to Maker Faire, be sure to stop by the Digi booth where we will be debuting our XBee Wi-Fi Cloud Kit. The Kit makes Internet-enabling your project easy. Maker Faire attendees also have a chance to sign up for the beta version of Digi’s new XCTU software.
Digi’s Liz Presson and I will be presenting September 22, 2013 at 12:00p.m. EST on the Electronics Stage. We’ll show you how an Internet connection can improve your project and turn it into something amazing. This will be a great first step to getting your projects online. Everything from how to get started, what technologies to use and examples of great internet enabled projects will be covered.
Travis Good just wrote a nice MAKE post on my “Liking the Guest” talk from Make Media’s Hardware Innovation Workshop last month. In it I make the point that caring about the people who use your product is a basic interaction design principle, in the same way that white space and alignment are principles for graphic design. In our everyday lives, when we like someone, we cooperate. When you like your users, you travel together with them towards a common goal. John Hench, who helped design Disneyland said, ”Liking the guests is key to everything we do.” I think it’s also a key part of the maker movement. Liking our users helps us create the things that matter, not just usability but also the crafting little details, telling big stories, designing engaging experiences and above all tolerating the errors that are part of being human. Read more about Liking the Guest on the Make Blog.
This week we are taking part in deploying over 500 sensor motes at Google’s developer conference, Google I/O, May 15-17. The network will make up the Data Sensing Lab, a project that utilizes Digi’s XBee ZigBee modules and ConnectPort wireless gateways. The sensor data will be collected and managed by Device Cloud. The project demonstrates how real-time machine-to-machine data can provide insight into customer behaviors and preferences.
The senor network will provide more than 4,000 data streams running over Device Cloud with continuous updates on temperature, pressure, light, air quality, motion and noise levels in San Francisco’s Moscone Center during the conference. The Google Cloud Platform team will gather, transform, and analyze the information, then share heat maps and other data visualizations in collaboration with the Google Maps team.
Google is getting a global view of their entire multi-million dollar event, as it plays out in real time. They’re learning where people are going and when, how loud the applause is for each presentation, where it’s figuratively hot and where it’s literally cool. But they’re also learning how easy it is to integrate Device Cloud’s APIs with their own cloud-based business systems. Google and Digi collaborated to create a complete end-to-end solution in just a few weeks, one that’s ready to hand us 40 million fascinating data points.”
I spoke live with Mac Slocum at O’Reilly’s Strata Big Data conference about Digi International’s involvement in the Data Sensing Lab here, as well as the future of M2M and the Internet of Things-what I’m hoping will be an Internet of Things People Want. Our part in the lab was to assemble a network of 40 XBee ZigBee radio sensor nodes running Arduino, gateway their data via a ConnectPort X2e running the XBee Internet Gateway and post everything to the iDigi Device Cloud where it could be passed off via Amazon Web Services to a team of visualization experts for analysis. Here’s the interview:
Tim Queenan, Director of Strategy, Google Creative Lab.
Rachel Ramoni, Executive Director, SMART, Harvard Medical School.
Jacob Styburski, VP Customer Experience, Enterprise Growth, American Express.
…and me: Rob Faludi, Collaborative Strategy Leader, R&D, Digi International!
Some of the key themes that overlapped in both groups:
The Internet of Things is here, and will become more ubiquitous and invisible.
Good service design will continue to humanize the technology and the data around us, making its complexity disappear into the background.
Given that, our panelists agreed that it’s high time to kill the term “Internet of Things.” What’s important is to create an “Internet of Things People Want,” that should eventually evolve into the “Internet of Things People Expect.”
To make this a reality, designers must create a shared language that allows for collaboration across the companies, industries, and individuals creating the services of tomorrow.
We had fun and great food. Here’s some more pictures and more about the event.
The BBC News interviewed me live, explaining the Digi technology behind YesYesNo’s Connecting Light art installation for London Festival 2012’s Cultural Olympiad. We’re on the edge of a craggy cliff about halfway along the installation of 400 huge interactive weather balloons that are illuminated in different colors by text messages sent from people around the world. I’m explaining how Programmable XBees and the iDigi Device Cloud make that possible. And although you don’t see them in the live shot, we are entirely surrounded by sheep:
Here’s how the Connecting Light system is created from Digi equipment for the 73-mile-long installation of 400 giant illuminated balloons on Hadrian’s Wall in northern England. The huge network will go live tonight for an crowd expected to bring traffic along the 80-mile World Heritage site to a crawl as thousands of spectators flock to the interactive event. Connecting Light is a perfect example of a large-scale system for centrally controlling remote devices—the same advanced infrastructure that hospitals use to monitor patient ventilators, infusion pumps or dialysis machines, and that forward-thinking power utilities use to network their entire grid.
The technology required for Connecting Light was assembled by Digi Professional Services—my same colleagues who network dynamic message signs along highways, smart thermostats for utility networks and positive train control systems for railroads. Putting all these different devices online is arguably the next big revolution for the Internet. Organizations are starting to demand visibility to their remote assets along with centralized control for everything out in the field as their competitors begin benefitting from the systems currently being put in place. It’s an exciting time to be involved with this stuff!
The diagram above shows how Programmable XBees, ConnectPort GSM mobile routers and the iDigi Device Cloud all work together to form a reliable backbone behind a breathtaking artwork that spans England’s coasts.It is also available as a PDF.
This week I’m heading to Newcastle upon Tyne in the U.K. for Connecting Light, 400 giant illuminated balloons that will cross England coast to coast along Hadrian’s Wall, a 2000-year-old Roman barrier. This will be my first exposure to 73-mile-long art! The interactive installation was networked with help from me and Digi using Programmable XBees and the venerable iDigi Device Cloud. Connecting Light was conceived and built by my friends at the YesYesNo collective, including artists Zach Lieberman and Molmol Kuo. You can see it in person in the U.K., or watch it online the evenings of August 31 and September 1st.
This video shows them testing it few weeks ago, along the New York City waterfront: